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Upcoming events

Amsterdam meet-up

Amsterdam Meetup - July Recap

Well... what else could we say? Needless to mention, we were very pleased to see so many of you coming over to our event, joining inspiring discussion...

Forum|Forum|4 years ago

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kyliehuCommunity Manager

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ElizaNew Participant

Company announcements

Company Investors Update: Q4 2019

Hey Team, It’s been an awesome, but intense, winter. Many things are tracking well, but there are some challenges we’re working through. TL;DR Revenue is up 22% We’re scaling up important product initiative Apollo. We finally closed Microsoft

250

4 years ago

ElizaNew Participant

Guides & tutorials

How to contact support (when it’s really needed!)contact support

Look, obviously we would like you to use the community as the first point of contact when encountering questions or problems, as chances are your peers have dealt with them before! But, if you’re encountering a problem the community really can’t fi

20

4 years ago

ElizaNew Participant

Analytics

A simple way to calculate Lead Scorelead score

Hey everyone! I was taking out the trash this morning—that’s when I do my best thinking lol, and had a super quick idea on how to easily use our software for Lead Scoring. We have had requests before to add functionality for this to our product, bu

10

4 years ago

ElizaNew Participant

Reporting

The 2 most relevant reports to build immediatelyreporting

Hi! So, you’re new to our software and are looking to start out quickly. Who would we be to not help you to get sorted as soon as possible!Here are the two most relevant reports for any company to build immediately! 1. A bar-chart!Bar charts are

00

4 years ago

ElizaNew Participant

Integrations

Pimping your reporting using custom integrationsIntegrations

Injecting more data into your reporting takes your view on the customer journey to a whole new level. Regardless of the report or dataset you’re using—whether it’s feature adoption data or a geographical view of your customers and their support reque

00

4 years ago

ElizaNew Participant

Platform

What does registration and login rate limit mean?Article

Have you or your users come across these error messages? validation.user_register.ratelimit or validation.user_login.ratelimit. This is due to our rate limiting feature being applied when specific users or actions exceed a defined limit. We've develo

10

4 years ago

AnthonyPioneer

Tips & Tricks

Use inSided Communities to boost event RegistrationBest practise

Hey everyone! Just wanted to share a quick tip on using your community to increase event registration for your next event! We recently ran an event on the importance of Customer Success in 2020 and we saw a massive 70% of our event registrations come

10

4 years ago

AnthonyPioneer

Tips & Tricks

Using user-groups for beta programsBest practise

We’re always updating our users on new features we launch via the community. It’s such a great way to communicate on a 1-to-many basis with our customers. Additionally, what’s even better is that we have started to launch beta testing groups on our c

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4 years ago